What information do we collect about you?
Store For You cares about your privacy. All information remains confidential. We do not disclose customer information to any third parties without consent. We will only use the information that we collect about you lawfully, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We will not pass on your email address to other organisations unless you have given your consent.
The information we collect about you includes your name, address, telephone number, email address and account details. We will never collect sensitive information about you without your explicit consent. The type of information we may collect from you:
If you are hiring from us:
- Your name, email, telephone number, postal address and postcode.
- Optionally, you may also provide a delivery name, address, postcode and telephone number.
If you are using our contact form:
- Your name, email address and the details of your enquiry. If you request a quote, also your telephone number and your storage requirements.
- This information is sent to us by email and is not stored within the website.
If you email us directly:
- Your email address and name.
- This information is not stored within the website.
We do not collect or store payment details within this website.
The web servers which host our website capture your public IP address and store it as part of the web access logs for our site.
The information we hold is, to the best of our ability, accurate and based solely upon information we receive from you, and it is kept as up to date as possible. You can check what information we hold about you by writing to us. We will delete or correct any inaccuracies promptly. This information is held securely. If we intend to transfer your information outside the UK, we will always obtain your consent first.
How we use your information
We collect information only for the following two reasons: firstly, to process your hire and secondly, to provide you with the best possible service.
If you are hiring from us:
We will use your information to process your hire and carry out fraud screening.
If you are using our contact form or any other enquiry form on the website, or if you email us directly:
Your information will only be used to answer your enquiry.
Cookies
Our website uses cookies. You can choose which cookies to accept using the cookie banner shown when you first visit the site, and you can change your choice at any time.
How long do we retain your information?
Our website has automated features which ensure that no personally identifiable information is retained for any longer than is strictly necessary.
How secure is your information?
If you do give us personal information, you can be assured that this information will only ever be used in the way that you specify. Any sensitive data that you supply is kept safe. It is at no point stored in any form of electronic retrieval system to which persons outside Store For You Ltd could gain access.
Your security and card security: we value your security and have done our utmost to ensure that none of your personal information is at risk while you are visiting our site. At no point will we ask for your debit or credit card details on this site. Your connection to this website uses SSL technology, which encrypts all communications between your browser or device and the site.
Once any information you share with us is received, any data we store within the website is stored in an encrypted format which can only be accessed by members of the Store For You Ltd team. Access to the administrative sections of our website is tightly limited to prevent access from outside our organisation.
Whilst we cannot 100% guarantee the security of data, we take all reasonable and practical precautions to keep your information safe.
Access to your information
Should you wish to check the data we hold about you, you may make a “Subject Access Request” by contacting us. The easiest way is by emailing us at accounts@shippingcontainersuk.com or writing to us at: Nick Carrington, Store For You Ltd, Manor Yards, Newstet Road, Knowsley Industrial Estate, Liverpool, L33 7TJ.
Before releasing any data, we will require proof of your identity. You may subsequently request that any information which you believe to be incorrect be updated or deleted. A Subject Access Request is normally free of charge; we may only charge a reasonable fee if a request is clearly unfounded, excessive or repeated, and we will tell you before doing so.
Your right to complain
If you are unhappy with how we have handled your personal information, please contact us first so we can try to put things right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.