Frequently Asked Questions
1 – What unit sizes are available?
We offer storage units ranging from 5ft to 40ft, suitable for everything from a few boxes to the full contents of a home or business inventory. Not sure what size you need? Just ask, we’re happy to help.
2 – Do I need to book in advance?
It’s best to book early to guarantee availability, especially during peak times like summer or house-moving seasons. You can reserve your unit online or by calling our team.3 – How secure are the storage units?
Security is a top priority. Our facility is gated and protected by 24/7 CCTV. Each unit has its own lock, and only you hold the key. Indoor units also feature double-locking doors.4 – What are your opening hours?
Our outdoor units offer 24/7 access. For indoor units or office support, we’re open Monday to Friday, 9:00 AM to 4:30 PM.5 – What can’t I store in my unit?
For safety and legal reasons, you cannot store flammable items, explosives, illegal goods, perishable food, live animals, or vehicles like motorbikes or scooters. If you're unsure about an item, just give us a call, we’ll be happy to advise..6 – What is the process for renting a storage unit and moving my items in?
After viewing our available containers and choosing the one you’d like to rent, you can go ahead with the booking.
To get started, we require:
- Payment for the current month
- A £50 refundable deposit (returned at the end of your hire)
- Completion of our hire form (including your name, address, telephone number and email address)
- A copy of photo ID (passport or driving licence)
Once the paperwork is complete, we register your mobile number for access through our security gate and provide you with the keys to your unit.
You’ll then have free access to your container and can move your belongings in at your convenience.